FAQs
Frequently Asked Questions (FAQs)
1. Do you accept returns?
Unfortunately, we do not accept returns at this time. Please review your order carefully before making a purchase to ensure it meets your needs. If you have any questions before ordering, feel free to contact us, and we’ll be happy to assist you.
2. Can I exchange an item for a different size/color?
Since we do not accept returns, we also do not process exchanges. Please double-check the size, color, and specifications of the item before purchasing to ensure it's the right fit for you.
3. What should I do if I ordered the wrong item?
We strongly recommend reviewing your order before completing your purchase. If you realize you made an error in your order, please reach out to us immediately, and we’ll do our best to assist you, but we cannot guarantee changes once the order is confirmed.
4. Why don't you accept returns?
Our no-return policy helps us keep our costs low and pass the savings on to our customers. We also want to ensure that all items are fresh, unused, and in the best possible condition for every customer.
5. I ordered the wrong size. Can I return it for the correct one?
Since we do not accept returns or exchanges, we strongly encourage you to review all size guides and product specifications before making a purchase. If you’re unsure about sizing or fit, feel free to reach out to us before ordering, and we’ll assist you in making the best choice.
6. Can I cancel my order after it's been placed?
Once your order is confirmed, it is processed immediately, and we cannot cancel it. Please review your order carefully before confirming your purchase. If you realize there’s an error after ordering, contact us as soon as possible, and we may be able to assist with changes before it ships.
7. Can I return an item if I simply changed my mind?
No, we do not accept returns for items if you change your mind. Please ensure you are happy with your selection before finalizing your order. If you have any doubts or questions, don’t hesitate to reach out to us before making your purchase.
8. What do I do if I received an incorrect item?
If you receive the wrong item, please contact us within [2] days of receiving your order, and we will resolve the issue promptly by sending the correct product or processing a refund. Be sure to provide your order number and any photos of the incorrect item to help us expedite the process.
9. Do you provide store credit?
We do not offer store credit for returns, exchanges, or order changes. All sales are final unless the item received is damaged or defective.
10. Can I return a gift item?
As part of our policy, we do not accept returns, even for gift purchases. If you’re gifting an item, we recommend confirming the recipient’s preferences, size, or color ahead of time to ensure they’ll be happy with the selection.
